Last updated: 3 November 2026
These Terms & Conditions (“Terms”) apply to every purchase made on techgroup.net.za (the “Website”), operated by THE TECHSHOP (PTY) LTD (registration number 2016/354971/07), trading as techSHOP (“we”, “us”, “our”). By placing an order you agree to these Terms.
1. Who we are
techSHOP is an online retailer of computer peripherals, components, networking, security, power and related technology products. Registered address: Shop 19, Komati Spar Centre, Komatipoort, Mpumalanga, 1320. Email: nico@techshops.co.za · Phone: 013 013 0310.
2. Prices and VAT
All prices are in South African Rand (ZAR). THE TECHSHOP (PTY) LTD is not registered as a VAT vendor, so no VAT is added to prices or charged on your order, and our invoices do not show VAT. If we register for VAT in future, we will update these Terms and show VAT separately.
Delivery is charged separately at checkout — see our Shipping & Delivery Policy.
3. Product information and stock
We take reasonable care that product descriptions, images and prices are accurate. Product information and images are supplied by our distributors and manufacturers and may differ slightly from the item you receive (for example packaging or colour). Specifications are given in good faith.
Stock levels on the Website are updated from our suppliers several times a day but are not live. If an item you ordered turns out to be out of stock, we will contact you with an expected date or refund you in full.
If a product is shown at an obviously wrong price, we may cancel the order and refund you in full before it is dispatched. Where possible we will first offer you the item at the correct price.
4. Orders
An order is accepted once we have received payment in full. The order confirmation email confirms that we received your order; it is not acceptance of the order.
We may decline or cancel an order (with a full refund) if an item is unavailable, a price or description was wrong, or we suspect fraudulent use of a payment method.
5. Payment
We accept the payment methods shown at checkout, which may include card, instant EFT and manual EFT to our First National Bank (FNB) account. Orders paid by manual EFT are processed once the payment reflects in our account. We do not see or store your full card details — card payments are processed by our payment provider.
6. Delivery
Orders are delivered by courier within South Africa only, usually directly from our distributor’s warehouse to the address you give at checkout. Delivery times are estimates; see our Shipping & Delivery Policy for details.
Please make sure your delivery address and phone number are correct. Risk in the goods passes to you on delivery; ownership passes once we have received payment in full.
7. Returns, refunds and warranty
Our Returns & Refunds Policy forms part of these Terms. Nothing in these Terms limits your rights under the Consumer Protection Act 68 of 2008 (“CPA”).
8. Limitation of liability
To the extent allowed by law, our liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential loss such as loss of profit, loss of data or business interruption. This does not limit any right you have under the CPA that cannot lawfully be excluded.
9. Electronic transactions
In terms of section 43 of the Electronic Communications and Transactions Act 25 of 2002: our full name, registration number, physical address, contact details and these Terms are set out on this page. Where the cooling-off right in section 44 applies to your order, you may cancel within 7 days of delivery as set out in our Returns & Refunds Policy.
10. Intellectual property
The techSHOP name, logo and the content we create for the Website belong to THE TECHSHOP (PTY) LTD. Product names, images and trademarks belong to their respective owners.
11. Privacy
How we handle your personal information is explained in our Privacy Policy.
12. Governing law and complaints
These Terms are governed by the laws of South Africa. If you have a complaint, contact us first at nico@techshops.co.za and we will try to resolve it within 10 working days. You may also approach the Consumer Goods and Services Ombud or the National Consumer Commission.
13. Changes
We may update these Terms from time to time. The version on this page when you place your order applies to that order.